FAQ
Questions? Straight answers.
Spray or Gel, how long it lasts, what’s in it, where you can put it. If your question isn’t here, email info@germproof.com or call 1-888-559-2247 and you’ll get a real answer from us.
200 ppm chelated silver + vegan chitosan derived from mushrooms. No alcohol, a gel that never stings, clear, odor-free, made in the USA.
Spray or Gel — which one do I need?
Both, honestly. They hold exactly the same patented GermProof® Complex — the only difference is how it goes on. The Spray covers ground. The Gel goes where you aim it and stays there. If you can only pick one, pick the Spray for daily hands and the Gel if you’ve got kids, cuts, cracked skin, or you want it in your nose and ears.
Pick the Spray for coverage
✓ Fast, even coverage of hands, feet and larger areas
✓ Dries in 30–45 seconds — good for kids and people on the move
✓ Spray-and-wipe on tray tables, counters and handles
Add Spray — $14.99
Pick the Gel for precision
✓ The Gel never stings on scrapes, rips and cracked skin
✓ A thicker barrier that holds its place and survives a light rinse better
✓ The right tool for nostrils, ears, bites and a toothbrush head
Add Gel — $17.99Is it safe for kids, babies and pets?
Yes. That was the whole point of building it. It’s water-based, non-toxic and fragrance-free, with no alcohol anywhere in it. Every bottle carries a dual label — a kid-friendly side and a side for teens and adults. We use it on our own kids, and on the dog. If any gets in an eye, just rinse with water.
Does it sting or burn?
The Gel, never. There’s no alcohol in either one. On a fresh scrape or a sunburn the Spray may give you a brief, slight sting as it goes on — that’s the citric acid, and it fades in moments. The Gel gives you nothing at all — that’s why it’s the one we hand a kid with a skinned knee.
Does it smell? Does it leave a residue?
It’s odor-free and there’s no added fragrance. Both go on clear and dry clear — no white film, no stickiness, nothing on your phone screen. Most people forget they’re wearing it, which is how it should be.
How long does it last on my skin?
Hours, not seconds — that’s the whole difference from alcohol. On hands and feet, figure about 4–8 hours depending on washing, sweating and wear. On hard surfaces such as counters, tables and handles, up to 24 hours. In an untouched lab setting it lasts longer, but real skin rubs, sweats and sheds, so we quote real-world numbers.
Is it alcohol-free?
Completely. No ethanol, no isopropyl, nothing. That means it isn’t flammable, it won’t strip your skin’s oils, and it won’t leave you with the cracked hands people get from a winter of gel dispensers and sanitizing wipes. Full comparison →
Can I use it in my nose and ears?
Yes, and this is where the Gel really earns its keep. Put a small dab on a clean fingertip and apply just inside the nostrils and around the ear canal — don’t go digging. It doesn’t run and it doesn’t sting. One application holds for several hours; reapply after you blow your nose.
Has it actually been lab tested?
Yes, and not by us. Three independent U.S. laboratories tested our chelated silver against MRSA, Staphylococcus aureus, E. coli, Pseudomonas, Candida albicans, Aspergillus brasiliensis and C. diff. We post every page of every report, including the parts that aren’t flattering. See the reports →
What’s in it?
Chelated silver at 200 ppm, distilled water, vegan chitosan, natural polycationic polymers, vegan glycerin and L-arginine. No alcohol, triclosan, silicone, fragrance, parabens or oils. Our chitosan is derived from mushrooms, not shellfish — so there’s no shellfish-allergy concern.
How does it keep working after it dries?
The silver is chelated onto the chitosan molecule, which leaves the whole thing positively charged. Your skin is naturally negatively charged, so it clings instead of rinsing away, and forms an invisible breathable barrier. Alcohol has nothing left behind once it evaporates. How it works →
Why chelated silver instead of colloidal?
Chelated silver ions are attached to the chitosan molecule, which gives them the positive charge that makes them stick to skin. Colloidal silver is a suspension of solid particles that won’t adhere, and most colloidal products are made to be swallowed. Ours is 200 ppm, where colloidal is often around 10.
Do I need to reapply after washing my hands?
Some of it survives a wash, but reapply a little once your hands are dry and you’ll be better off. A tip: pat your hands only lightly dry, then rub them together to spread what’s left. And none of this replaces washing — always wash after the bathroom.
Can I use it on hard surfaces?
Yes — spray and wipe with a clean cloth. Tray tables and headrests, desks, door handles, light switches, remotes, cart grips, steering wheels, toilet seats. It’s safe on food-prep areas and on fabric. Silver can darken slightly on some surfaces over time; that doesn’t change how it works.
What sizes are they?
The Silver Spray is a 1 oz pump bottle. The Silver Gel is a pocket squeeze tube. Both fit a purse, a carry-on or a gym bag, and both are well under the airline liquid limit.
The Spray won’t pump. What now?
Chitosan can dry in the nozzle. Pull the cap off, rinse it and the spray hole under warm running water, put it back on and pump again. That fixes it nearly every time. If it doesn’t, email us and we’ll sort you out.
What’s the shelf life?
30 months. Store it at 55–88 °F — so not the glovebox in July. Worth knowing if you want to stock up during flu season.
Where is it made, and how does shipping work?
GermProof is made and packaged in the USA and ships from the USA. Shipping several items costs the same as shipping one, which is the main reason the Spray + Gel bundle is the better buy. Orders go out promptly; you’ll get tracking by email.
Can my store, gym, salon or clinic sell it?
Yes, and we’d like that. Case packs start at 24 units at $10 per unit, and we’ll talk through the mix of Spray and Gel that suits your customers. Wholesale details →
Is it a medicine?
No, and we won’t pretend otherwise. GermProof is a skin barrier product. It isn’t a drug, it isn’t a treatment for any infection, and it doesn’t replace a doctor. If a wound isn’t healing or looks infected, go get it looked at.
Easier to see than to read about
The short film shows the Spray and the Gel in everyday moments — hands, feet, nostrils, scrapes, tray tables.
Shop GermProof®
Same formula in both. The Spray covers fast; the Gel aims small. Most people end up with one of each.
Still stuck? info@germproof.com · 1-888-559-2247 · Contact us. GermProof is not a drug and is not intended to diagnose, treat, cure or prevent any disease.