We're happy to answer any questions you may have! Please email us at info@germproof.com
ALL PREVIOUS ORDERS WHERE YOU HAVE ALREADY SENT IN PAYMENT, YOUR PREVIOUS PAYMENT METHOD WILL BE HONORED FOR THAT ORDER. DO NOT SEND PERSONAL OR BUSINESS CHECKS FOR NEW ORDERS PLEASE! ON ALL NEW ORDERS WE WILL NOT ACCEPT PERSONAL CHECKS OR BUSINESS CHECKS, DUE TO TOO MANY ERRORS ON THEM BY CUSTOMERS, AND TOO LONG OF CLEARING TIME.
WE DO NOT ACCEPT MONEY ORDERS!
Our Payment Methods are now solely Cash Money, Cashier's Checks, Online Bill Pay Checks
Very Important!
Before sending in a payment, you first need an order #, so you must first checkout!
Please DO NOT change your order # if you change your payment method!
No product names are allowed on the Cashier's Checks or Bill Pay Checks!
WE DO NOT ACCEPT MONEY ORDERS, YOUR CASHIERS CHECK MAY NOT SAY MONEY ORDER ON IT OR IT WILL BE REJECTED. IT MUST SAY CASHIER'S CHECK ON IT ONLY!
The below are all of our payment methods explained and how to:
FOR CASH MONEY PAYMENTS
Mail the cash in an envelope. Inside the envelope you must Include a separate note with your first and last name, and exact order # on it, as well as the order amount. If you do not we cannot match it up!
Mail your payment to:
GermProof Inc
2900 N Government Way
#260
Coeur d'Alene, IDAHO, 83815
For CASHIER'S CHECK PAYMENTS
Your Cashier's Check MUST NOT BE A MONEY ORDER, NOR A BANK MONEY ORDER. IT MUST SAY *CASHIERS CHECK* ONLY ON IT!
ON THE MEMO LINE, YOU MUST ONLY SAY YOUR LAST NAME AND ORDER NUMBER.
Example: (Jones - Order Number.) Be sure to put your order # in where we state order number above or we cannot match your payment up!
Mail it made out to "GermProof Inc." We recommend using a mail service that offers tracking and insurance, it is not mandatory but advised!
Mail it to:
GermProof Inc
2900 N Government Way
#260
Coeur d'Alene, IDAHO, 83815
FOR ONLINE BILL PAYMENT CHECKS FROM WITHIN YOUR BANK ACCOUNT
For online bill pay checks, these are not instant online transfers by any means, and can take as much as 7-10 business days to reach us, from the time you process it. First off, checkout and get an order number.
You set these up from within your own bank account, your bank withdraws the funds from your account and mails us a check.
How it works for online bill pay checks:
1. You will add our company "GermProof Inc" as a payee from within your bank account after you login to it online. You will need to add us manually as your bank will not automatically do it.
2. If it asks for an account # for us, please only use your order #. If there is a memo spot, put in your last name, and your order #, in the format of: "Jones - Order #." Do not put product names in any way anywhere on the payment or it will be rejected by us.
3. After you submit it, your bank will process it and mail a prepaid check to us, it usually gives you an estimated timeline which is approximately 7-10 business days. The address that you set up to have the check sent to is:
GermProof Inc
2900 N Government Way
#260
Coeur d'Alene,
IDAHO, 83815
If it won't accept "Coeur d'Alene" then use "Coeur D Alene."
If they ask you for a phone # for us, use 1-888-559-2247.
Our # is 1-888-559-2247