Contact us

We’re happy to answer any questions you may have

For the fastest response, email us — a real person reads every message.

Email · fastest

info@germproof.com

Corporate address

701 South Carson Street, Suite 200
Carson City, NV 89701

Please do not send returns or payments to this address

If you have a return request it must be authorized first. Once it is authorized we will send you a prepaid return label. Email info@germproof.com to start a return. See our full shipping, refund & return policy.

Text messages (SMS)

We have an SMS system that can be turned on at checkout. By agreeing to receive SMS messages, you are opting in to receive text messages regarding account notifications and customer care from GermProof. Consent is not a condition of purchase. Message & data rates may apply, and frequency varies. For HELP, email info@germproof.com. Reply STOP to unsubscribe or opt out.

See our terms and conditions and our privacy policy.